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Privacy Policy

Last updated: 29 June 2026

Who we are

Kitsilva Ltd ("Kitsilva", "we", "us", "our") is a data and AI consultancy registered in England and Wales (Company No. 09381063). Our registered office is The Courtyard, High Street, Ascot, Berkshire, United Kingdom, SL5 7HP.

We are the data controller for personal data collected through this website (www.kitsilva.com).

For privacy matters, contact us at: hello@kitsilva.com

What data we collect and why

Contact enquiries

When you email us at hello@kitsilva.com, we receive your email address, name, and anything else you include in your message. We use this to respond to your enquiry and, where relevant, to progress a business relationship.

Legal basis: Legitimate interests (Article 6(1)(f) UK GDPR) — it is in both parties' interests to be able to correspond about potential or ongoing engagements.

Website analytics

We use Cloudflare's built-in analytics to understand how visitors use the site (pages visited, referral sources, approximate geography, device type). This data is aggregated and does not identify individuals. No cookies are set for analytics purposes.

Legal basis: Legitimate interests — understanding how the site is used helps us improve it.

Automatic technical data

When you visit the site, Cloudflare (our hosting and CDN provider) processes your IP address and request data as a necessary part of serving web pages and protecting against malicious traffic. This is standard infrastructure behaviour, not active tracking.

Legal basis: Legitimate interests — necessary to operate and secure the website.

Cookies

This site does not use cookies for tracking or analytics. Cloudflare may set a strictly necessary cookie (__cf_bm) for bot management purposes. This cookie is technical and operational in nature and does not track individuals across sites.

Who we share data with

We do not sell, rent, or trade personal data. We share data only with the following infrastructure providers, who process it on our behalf:

ProviderPurposeLocation
Cloudflare, Inc.Hosting, CDN, DDoS protection, analyticsUSA (EU–US Data Privacy Framework)

We may disclose personal data if required to do so by law or in response to a valid request from a public authority.

How long we keep data

DataRetention period
Email correspondence3 years from last contact, or the duration of any engagement plus 6 years
Website analyticsAggregated; no individual-level retention

We review and delete data that is no longer necessary on a rolling basis.

Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Erase your data (where we have no overriding legal basis to retain it)
  • Restrict how we process your data in certain circumstances
  • Object to processing based on legitimate interests
  • Portability — receive your data in a machine-readable format
  • Withdraw consent at any time where processing is consent-based (we do not currently rely on consent)

To exercise any of these rights, email hello@kitsilva.com. We will respond within one month.

Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

ico.org.uk · 0303 123 1113

We would, however, appreciate the opportunity to address your concern directly before you contact the ICO.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Material changes will be noted here.